Northland Truck Store Northland Truck Store

Shipping Policy

Shipping Policy - Effective January 1st, 2019

  • Thank you for your business.  The following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

  • All orders which are in stock are processed within 24-48 hours. Orders are not shipped or delivered on weekends or holidays.  Orders that are not in stock will be shipped as soon as the product is available for shipment.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

  • Shipping charges for your order will be calculated and displayed at checkout.  Ground, 2nd Day, and overnight shipments are available via UPS.
  • Delivery delays can occasionally occur due to unforeseen circumstances.

Shipment to P.O. boxes or APO/FPO addresses

  • northlandtruckstore.com ships to addresses within the U.S., and U.S. Territories. We do not ship to APO/FPO/DPO addresses or PO Boxes.

Shipment confirmation & Order tracking

  • You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

  • Northland Equipment Co. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

  • Northland Equipment Co. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

  • We currently do not ship outside the U.S.

Returns Policy

  • Our Return Policy provides detailed information about options and procedures for returning your order.